Privacy policy

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address, which allows us to obtain more details about the browser and operating system you are using.

Email marketing (if applicable): With your consent, we may send you emails about our store, new products, and other updates.

ARTICLE 2 – CONSENT

How do you obtain my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific purpose only.

If we ask for your personal information for another reason, such as marketing purposes, we will either ask you directly for your explicit consent or provide you with an opportunity to decline.

How can I withdraw my consent?

If after opting in you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you may notify us by contacting us at: support@oxyra.us.

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

ARTICLE 4 – SHOPIFY

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services.

Your data is stored through Shopify’s data storage systems, databases, and the general Shopify application. Your data is stored on a secure server protected by a firewall.

Payment

If you complete your purchase through a direct payment gateway, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase transaction. Once your transaction is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, a joint effort of companies such as Visa, Mastercard, American Express, Klarna, PayPal, Apple Pay, and Shop Pay.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

ARTICLE 5 – THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies carefully so you can understand how your personal information will be handled.

Please note that certain providers may be located in or have facilities located in a different jurisdiction than either you or us. Therefore, if you choose to proceed with a transaction involving the services of a third-party provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

For example, if you are located in the United States and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to U.S. legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service.

Our website may contain links to other websites. We are not responsible for the privacy practices of such sites and encourage you to read their privacy statements carefully.

ARTICLE 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Here is a list of cookies we use so that you can choose whether to opt out of them or not:

  • _session_id: unique session identifier allowing Shopify to store information about your session (referrer, landing page, etc.).
  • _shopify_visit: no data held, persists for 30 minutes from the last visit. Used to record the number of visits.
  • _shopify_uniq: no data held, expires at midnight (relative to the visitor’s location) the next day. Counts the number of visits made by a single customer.
  • cart: unique identifier, stored for two weeks, containing information about your cart.
  • _secure_session_id: unique session identifier.
  • storefront_digest: unique identifier used to determine if the current visitor has access if the store is password protected.

ARTICLE 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependents to use this site.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

If we make material changes to this policy, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

GDPR

Customers’ personal data (address and order details) may be shared with partners responsible for delivering the products.

In order to provide you with personalized offers, your personal data may be used in anonymized form.

To modify, access, or delete your personal data, you may send a request to support@oxyra.us.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Data Protection Officer at: support@oxyra.us